FlawlessPro E-File Repair Service
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Product Description
The Repair Service covers manufacturer defects and defects arising from normal usage of your products AFTER the warranty period.
Repair Services Terms & Conditions
- In order for your MakarttPro FlawlessPro E-File item to be repaired, you are required to complete both of these steps: Purchase the MakarttPro Repair Services and send your unit to 2001 N Lamar St, Suite 240, Dallas, TX 75202 within 14 days of this service purchase. Shipping to our repair center is not included and is the responsibility of the customer.
- This repair service does not cover damages resulting from reckless or negligent acts of misuse, including water damage.
- This service is invalid if the serial number is removed from your product.
- This service only covers repairs and will not cover any replacements of products or accessories. If any replacements are required, it will be quoted to you before we proceed with the repair.
- The adapter is not covered under the repair service.
- Shipping fees are not covered under the repair service.
- You are responsible for packaging and shipping your electronic to us for the repair.
- The repair service has a 30 day guarantee. If you notify us within 30 days of the delivery of your item, that you are experiencing the same concern, we will gladly re-service your drill. Any new issues arising after the repair of your drill will need a new repair fee purchased.
ALL REPAIR SERVICE DIAGNOSTICS FEES ARE FINAL
We offer international shipping options via UPS, FedEx, and DHL.
We accept returns within 30 days of purchase in their original condition for select products.
Disclaimer: Does not apply to all products. Please check product specific return policy for more information.
Frequently Asked Questions
Absolutely! MakarttPro products are crafted with versatility in mind, catering to both novice nail technicians and seasoned professionals. While our formulations are user-friendly, they are professional-grade products designed for trained nail technicians. Proper education, technique, and practice are essential to achieving the best results, and our products are not intended for general consumer use. Whether you’re just starting your professional journey or looking to refine advanced skills, MakarttPro has you covered with performance you can trust.
At MakarttPro, the safety and well-being of professional nail technicians is a top priority. We: Promote PPE usage – We consistently remind and encourage nail techs to wear appropriate personal protective equipment (PPE) when working with our professional-grade products. Provide accessible education – Our safety and application guidelines are available through free, easy-to-access educational content on TikTok, YouTube, and Instagram. Ensure product transparency – We supply Safety Data Sheets (SDS) for all our products, so nail techs can make informed, safe choices in their work.
MakarttPro products are available through our official website, our official TikTok Shop and our official Amazon store.
No, MakarttPro products are not vegan. Similar to many other professional beauty brands, our formulations may contain non-vegan ingredients. However, MakarttPro is committed to being cruelty-free. We do not test our products on animals, ensuring the highest standards of ethical beauty practices.
Yes, our products may contain HEMA (2-Hydroxyethyl methacrylate). It's important to note that the concentration of HEMA in our formulations is under 20%, meeting safety standards for professional use.
MakarttPro and Makartt are two separate brands with different missions, product lines, and target audiences.
MakarttPro is our professional line, created specifically for licensed and aspiring nail technicians. These products are professional-grade, require proper education and practice, and are not intended for general consumer use. Our focus is on high-quality, essential products that meet the performance standards of working nail techs, with education and technique at the core.
Makartt is a consumer brand that offers DIY-friendly nail products designed for at-home users. Their products are formulated for ease of use without the need for professional training, making them suitable for hobbyists and casual users.
While our names may sound similar, MakarttPro is not the same as Makartt. We operate independently, with different product formulations, quality standards, and intended users. Choosing MakarttPro means choosing tools designed for the professional nail industry.