Shipping Information

At MakarttPro, we want to ensure you have a smooth and convenient shopping experience, which includes transparent shipping options. We offer various shipping methods to cater to your needs. Please review the following shipping information before placing your order:

Contiguous United States:

  • Economy (5-7 Days): Affordable and reliable, this option delivers your order within 5-7 business days.
  • Standard (2-6 Days): Get your products faster with this 2-6 business day shipping option.
  • Expedited (1-4 Days): Need it urgently? Expedited shipping ensures your order arrives within 1-4 business days.

Free Shipping: Orders over $50 qualify for free shipping within the contiguous United States (excluding Hawaii, Puerto Rico, and Alaska). Our default shipping method is Economy.

Please note that these shipping estimates are based on business days and do not include weekends or public holidays. We cannot refund shipping charges due to delays caused by shipping companies.

Non-Contiguous United States:

  • Economy (5-7 Days): This shipping option is available for non-contiguous U.S. states, but free shipping is not offered, regardless of order value.

International Destinations:

We proudly ship to the following international destinations:

  • United Kingdom
  • Europe (Austria, Belgium, Estonia, Finland, France, Germany, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain)
  • Canada

Please note that for all international shipments, MakarttPro is not responsible for duties and other import fees. Customers are responsible for clearing their packages through customs. If a package is not successfully cleared and is returned to us, we can re-ship it upon payment of a second shipping cost.

Processing Times:

Our warehouse operates from Monday to Friday, 9:30 AM to 5:30 PM Central Time. Orders received before noon will be shipped on the same day.

PO Boxes:

We do not ship to PO box addresses. If a PO box is provided as the shipping address, we may attempt delivery. However, if delivery fails and items are returned or lost, we will not compensate or provide replacements.

Business Days and Holidays:

All orders are processed and shipped Monday through Friday, excluding federal holidays within the United States. If an order is placed after the cutoff time, it will be processed on the following business day. Please note that our distribution centers do not operate on weekends or the following U.S. holidays:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Christmas

Multiple Shipments:

Occasionally, we may ship items from different MakarttPro warehouses across the country. This means you may receive multiple packages for a single order.

Shipping Insurance:

For added peace of mind, MakarttPro offers shipping insurance through Route Protection. If you've selected Route Protection and experience any losses or claims related to shipping delays, losses, theft, or damages, you can directly process your claims through Route. Please note that without Route Protection, we are unable to assist with replacements or refunds related to these issues.

If you have any questions or need further assistance, please don't hesitate to contact our customer support team. We're here to help you every step of the way!

Parcel Forwarding Services

If you choose to use a parcel forwarding company, we will not be liable for any damage, defect, or loss that occurs. We will not offer replacements or refunds for orders or items that are reported missing or damaged that we reasonably believe to have been delivered to a parcel forwarding company. Any order addressed to a parcel forwarding company is placed at your own risk. MakarttPro is not responsible for lost or stolen packages.